New water and waste connections

Are you building a home, commercial unit or require an agricultural supply?

Expected water connection charges

35% of customers paid this.

£1000-£2999 (+VAT)

Customers who pay this would normally have their connections completed within 21 days from when their pipework passes inspection.

Construction

Normally, works will be on the nearest side to the development.

Traffic Management

Minor traffic management such as ‘give and take’ or two way traffic lights.

16% of customers paid this.

£5000-£6999 (+VAT)

Customers who pay this have to wait a minimum of 13 weeks from their pipework passing inspection if we have to close part of the road or if there are restrictions as to when the highway authority permits us to complete the works.

Construction

Works could be for multiple connections and could extend to the far side of the road.

Traffic Management

Would likely be more complex traffic management such as lane or road closures and may require out of hours working.

37% of customers paid this.

£3000 - £4999 (+VAT)

Customers who pay this would normally have their connections completed between 21 days and 6 weeks from when their pipework passes inspection but these timescales can be extended to a minimum of 13 weeks if we have to close part of the road.

Construction

Works maybe on the nearside but could extend to the far side of the carriageway.

Traffic Management

Could range from multiphase temporary traffic lights or even closing all or part of the road. Private land entry assessments may also be required.

12% of customers paid this.

£7000+ (+VAT)

Customers who pay this have to wait a minimum of 13 weeks to have their connection completed from the date their pipework passes inspection due to major traffic management being required or restrictions as to when the highway authority permit us to complete the works.

Construction

Works could be for multiple connections and could extend to the far side of the road.

Traffic Management

Would require out of hours working and complex traffic management, multiple visits maybe required to complete the works.

Services included for all :

Note : These prices are only estimates which may change as we produce a bespoke quote to suit your development site location and your connection requirements. Our costs and timescales for a connection will depend on various factors, including the location of existing water mains and any traffic management needed to carry out the works.

Our charges shouldn’t be compared directly to other utilities as we are regulated in a different way.

Gas companies (the network owners) are legally required to provide the first 10 metres of a gas connection free of charge to their customers. This is mandated by the Government. Unfortunately this is not true for water connections, where our regulator requires that we recover all reasonable costs